Vacations On Deck Complaints and Reviews

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  • Feb 17
  • Travel Agencies
  • Las Vegas, Nevada
  • Vacation Package
  • 11
  • REVIEW RATING 4/5

I am sooo vv mad @ myself!! 2 thnk that "I cld b scammed!!" God I shld kno betr!! * Good Lord... 1st I paid 4 the "initial Vacation Package" & Then.. I recieved the "phone call from ***" - -"Threatening" that they r gng 2 take me 2 - Court!! * They said that my time 2 use it had expired & that they wer gng 2 take me 2 court & I that I wld owe thousands. They put me on Hold... Read more

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  • Nov 10, 2014
  • Travel Agencies
  • Representative
  • 46
  • REVIEW RATING 4/5

I received a call from a my booking genie and was solicited for $898. I was threatened. As soon as the representative informed me of their name Ashley Smith I instantly recognized her as the representative that had sold me from Vacations on Deck. I had filed a complaint on her and was promised she would be terminated due to the severity of my complaint. I requested her corporate ID which she... Read more

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  • Aug 24, 2014
  • Travel Agencies
  • Columbus, Ohio
  • Vacation Package
  • 76
  • REVIEW RATING 4/5

I was called in October of 2013 and told if I didn't pay my balance of $300-$400 I would be turned into collections. I didn't remember ever setting anything up where there was a balance, but after much discussion with the representative, I paid it. I told her I had bought a package and paid it in full and she said this was different. Now I do not know how many vacation packages I have, why I... Read more

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  • Aug 07, 2014
  • Travel Agencies
  • Overpriced Vacation
  • 64
  • REVIEW RATING 4/5

SAme as other complaints. Called and stated that I purchased a vacation in 2011 and defaulted on a contract. Stated that I owed them more money or I'd be charged $1500.00 for defaulting on a contract. They yelled at me. They said they would settle my claim for $598.00. They stated then I would also have a vacation voucher to use to go on vacation. I was scared. Gave them my credit card... Read more

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  • Jul 14, 2014
  • Travel Agencies
  • Silver Spring, Maryland
  • Vacation
  • 2
  • 2
  • 91
  • REVIEW RATING 4/5

On Saturday afternoon July 12 I was taking a nap because I have been very sick. The phone rang I saw was a Florida area code and had seen this number before on my caller ID so I answered it and the person proceeded to tell me that I had agreed to purchase a vacation in 2011 for a discount price on the pretense that I would go to a 90 min. seminar for timeshare purchases. I do remember many years... Read more

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  • Jul 03, 2014
  • Travel Agencies
  • Sandy City, Utah
  • Vacation Package
  • 1
  • 1
  • 19
  • REVIEW RATING 3/5

Same thing happened to me today.same old address all old card info I cant believe I fell for this.I talked to the rep then told I was talk to a billing rep was told he couldn't answer im pretty sure it was the same guy. I guess I will se when I get my vacation package by "certified mail" I hope it's worth it. Read more

Was this review helpful? 1 0

  • Jun 11, 2014
  • Travel Agencies
  • Misrepresentation
  • 7
  • 7
  • 107
  • REVIEW RATING 5/5

Today, 6/11/14, I received a call from "Corporate Travel" representing "Vacations on Deck." I have never been so bullied and demeaned in my entire life. The “manager” who jumped on the call after I asked to speak to a supervisor, was uncouth, rude, and belligerent. I was bullied in a way I have never before experienced. They stated that I purchased a vacation package in 2011 and have violated... Read more

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  • Jan 20, 2014
  • Travel Agencies
  • Carlisle, Pennsylvania
  • Scam Phone Call
  • 6
  • 6
  • 186
  • REVIEW RATING 5/5

Around the beginning of January, I rec'd a call from Bobby (Corp ID 9227) from Vacations on Deck with Corporate Travel - or so he said. He claimed that my husband had paid $398 in 2009 towards a vacation cruise and wondered why we hadn't taken it yet. Now, there's no way this happened as my husband and I are already a member of an international discount travel group and I told him so. He was... Read more

Was this review helpful? 11 1

  • Nov 02, 2013
  • Travel
  • Mint Hill, North Carolina
  • Unauthorized Charges
  • 1
  • 1
  • 238
  • REVIEW RATING 4/5

My name is Betty, I am 82 years old and live in Mint Hill, NC. About 8 weeks ago I was contacted by a woman from Corporate Travel (Vacations on Deck) about a vacation package that I bought a couple years ago! The woman said I owed $1200 and if I didn't pay they were going to put it on my credit card. I told them I could never travel because I was too old to travel. She told me if I paid $498 she... Read more

Was this review helpful? 6 0

  • Nov 02, 2013
  • Travel Agencies
  • Philadelphia, Pennsylvania
  • Representative
  • 2
  • 2
  • 231
  • REVIEW RATING 4/5

I received a call from a travel rep claiming to be from Vacations on Deck telling me I owed $1200 on a vacation package I purchased in 2010 but never used. I explained to the rep that I didn't owe money on any vacation pkg, Yes I bought a package back in 2010 but I paid it in FULL!!! The rep went on to inform me that there was a balance of $1200 owed and if I didn't pay it he would turn me over... Read more

Was this review helpful? 5 0

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